Owner FAQs

We complete a detailed rental analysis using current market conditions, comparable properties, your home's location, condition, updates, and amenities.

Our goal is to recommend a rental price that attracts qualified applicants while helping minimize vacancy. If you'd like to better understand your property's rental potential, we also offer a free online Rental Analysis.

Owner distributions are processed by ACH each month, typically between the 10th and 12th, after rent has been collected and any approved expenses have been paid.

You'll also receive a detailed monthly owner statement through your Owner Portal, where you can access financial reports and important account information at any time.

Our rent collection process begins immediately after rent becomes late. We enforce the lease consistently, communicate with the resident, and serve any required notices in accordance with Idaho law.

If an eviction becomes necessary, we coordinate the entire process on your behalf. Owners enrolled in our Eviction Protection Program and Rent Protection Program may also have additional coverage available.

Yes. We maintain a maintenance reserve on your owner account to help cover routine maintenance and unexpected repairs. Maintaining a reserve allows us to respond quickly when repairs are needed without delaying service for your resident.

Your Management Agreement also includes a repair authorization limit that you select. If a repair exceeds that amount and is not considered an emergency, we'll contact you for approval before moving forward.

Emergency repairs necessary to protect the property or comply with Idaho law may be completed without prior approval.

Approximately 60 to 90 days before a lease expires, we review current market conditions and discuss renewal recommendations with you. If a renewal is offered, we prepare the lease renewal, coordinate signatures, and communicate with the resident throughout the process.

We perform bi-annual interior walk-throughs and quarterly exterior property surveys throughout the lease.

These visits help us monitor your property's condition, identify maintenance concerns early, and encourage residents to properly care for the home.

Once a resident provides notice, we begin preparing for the turnover process. After move-out, we inspect the property, document its condition, coordinate any necessary cleaning or repairs, and begin marketing the home as quickly as possible.

Our goal is to minimize vacancy while preparing your property for its next qualified resident.

We follow consistent leasing procedures and screening criteria that comply with Fair Housing laws. Every applicant is evaluated using the same standards, and our team stays current on changing housing regulations through ongoing education.

Following consistent processes helps reduce risk for both owners and residents.

To provide consistent service and quality, RentWise works with a trusted network of licensed and insured vendors who are familiar with our expectations and response standards.

If you have a preferred vendor you'd like us to consider, we're happy to review them. Vendors must meet our licensing and insurance requirements before they can be added to our network.