Owner FAQs

We provide full‑service residential property management, including marketing and leasing, resident screening, rent collection, maintenance coordination, financial reporting, and ongoing compliance oversight. Our goal is to protect your investment while reducing the day‑to‑day burden of ownership.

All applicants are screened using consistent, objective criteria in compliance with Fair Housing laws. Screening includes income verification, rental history, credit evaluation, and background checks to help place qualified residents while minimizing risk for owners.

Maintenance requests are tracked and prioritized based on urgency and safety. We work with qualified vendors and document repairs to support transparency, property care, and long‑term asset protection. Emergency issues are addressed promptly according to established protocols.

Owners receive regular financial statements detailing income, expenses, and account activity. All funds are managed through compliant trust accounting, ensuring accuracy, transparency, and clear reporting you can rely on.

No property manager can ethically guarantee rental rates, vacancy performance, or market conditions. What we do guarantee is a professional, compliant process focused on strong marketing, qualified placement, clear communication, and thoughtful management decisions.

https://rentwisepm.com/application-processing-policies-procedures/

All properties under our management are pet friendly. We abide by all fair housing and federally mandated emotional support and service animal laws.

Our compensation for management services is 9% of the monthly gross rents. All other reserves and applicable costs can be reviewed here. (sample management agreement)

Our dedicated maintenance team is available 24 hours a day, including weekends and holidays. Residents are able to submit a work order online, by phone or by text via their portal. Troubleshooting and problem solving are done at the time of the initial request and a client is contacted for appropriate direction based on the maintenance issue.

Our state of the art technology and integrated website allows us to post to multiple marketing sites with just one click ensuring that we are reaching the broadest audience.

The monthly rental amount is based on several factors including location, size of the home, time of year it is listed and local amenities. We utilize internet data sources, local vacancy reports, software user inventory reporting and our years of experience. You can utilize our market analysis tool for an overview of your properties potential.

Yes, we require renters insurance on every property we manage with a minimum of $100,000 liability to protect your investment.